Excellence in Supporting Spouse Employment
Pullout Quote
Excellence in Supporting Spouse Employment

Defence Bank offer specialised banking solutions to Australian Defence Force (ADF) personnel and their families. With 38 branches across Australia, they are a member-owned bank reinvesting profits into improving products and services to benefit members. A significant proportion of frontline employees are connected to the ADF. As at October 2019, 25 per cent of branch employees are a spouse to either a current or ex-serving ADF member, with a further four per cent having a connection to the ADF.

In February 2019, Defence Bank launched a new purpose “to serve those who protect us”, which has been an important driver in its commitment to members and continued support of the Defence spouses that are employed. In a recent survey, 88.9 per cent of employed spouses agreed that Defence Bank's new purpose resonated with them.

To demonstrate their continued commitment to spouse employment, Defence Bank has implemented a number of initiatives in response to a feedback survey on employee’s experiences. A dedicated intranet webpage of information on services and benefits was built for Defence families; a new “posting advice form” was created so that spouses could advise of an upcoming Defence postings, expanding on existing manager led conversations and creating a pool of career opportunities.

Is this page helpful?